Skip to content
Subscriber Assistance+44 (0)20 87 62 8082
Subscriber Login
International SOSInternational SOS Footer Logo
Optional link
Language123
Select

Popular Keywords

ISO 31030Mental HealthConsulting
Sudan crisis - 1920x1080

Crisis Management Re-imagined | The Future of Resilience

Our experts discussed the evolving nature of crises, rethinking crisis preparedness, and building organizational resilience.

Our experts discussed the evolving nature of crises, rethinking crisis preparedness, and building organisational resilience.

The agenda was designed to provide practical insight to companies on how to develop proactive, holistic crisis management capabilities with a focus on the current poly-crises context. This is an opportunity to assess your organization's current crisis protocols and learn how to take them to the next level.

Speakers:

  • Kelly Johnstone, Senior Security Advisor and former Chief Security Officer at The Coca-Cola Company - International SOS
  • Cal Mathis, Chief Security Officer - S&P Global
  • Jeffrey Dell, Crisis Management Practice Lead - International SOS

Agenda

  1. Crisis Management overview
  2. The Evolving Nature of Crises
    1. How crises have evolved in recent years becoming more complex, interconnected and harder to predict
    2. Focus on the current poly-crisis environment
  3. Rethinking Crisis Preparedness
    1. The often siloed, reactive and rigid approach to crisis planning
    2. Principles of a resilience approach: holistic, proactive, adaptable
    3. Importance of Leadership Alignment, People Preparedness and Response Planning
  4. Building Organizational Resilience
    1. Review the key phases of a crisis: Pre-crisis, Crisis-response, post-crisis
    2. Crisis Management framework and best practices for developing resilience across the organization: Diagnose, Plan, Train, Respond
  5. Q&A

 

Recording below

Our team of experts - all trained to ISO 22361 guidelines - are at your disposal to help our clients achieve the same quality of excellence worldwide.

BE PREPARED TO RESPOND IN A PERMA-CRISIS WORLD WITH OUR PROVEN METHODOLOGY

  • crisis management response room

    Diagnose

    We assess and assist you in identifying potential threats and evaluate your level of maturity.

    Identifying potential crises and assessing current preparedness.

    Activities include conducting risk assessments to pinpoint high priority threats, auditing existing strategies through maturity assessments, and ensuring leadership alignment. Gaps and vulnerabilities are identified that will inform later planning. The goal is to thoroughly understand risk exposures and preparedness levels across the organization.

  • sudan crisis team

    Plan & Train

    We establish an effective structure to enable you anticipate, respond and recover from crises, while conducting rigorous testing to evaluate preparedness, fortify expertise of your teams, and strengthen your ability to respond.

    Involving both designing crisis management programmes and equipping teams to enact them effectively.

    Planning activities involve developing policies, procedures, protocols, playbooks, and continuity plans tailored to an organisation's risks. Training then brings these plans to life through immersive simulations, tabletop exercises and drills that build critical response capabilities. Training embeds skills and organisational learning to optimize execution of plans when actual crises occur. The outcome is a crisis-ready organisation skilled in responding rapidly and robustly.

  • Reach map assistance centre London

    Respond

    We advise on how the crisis is managed, providing, if necessary, specific expertise.

    Crisis experts are deployed when disruptions strike to advise leadership and contain impacts.

    Response plans are enacted, assets protected, critical operations maintained and timely communication executed. Support, including mental health support, is provided to impacted staff and stakeholders. The focus is swift and aligned response that minimises disruption, safeguards the organization, and aids continuity through uncertainty. Structured after action reviews are then conducted, examining the effectiveness of the response and capturing lessons learned to embed ongoing improvement.

Contact International SOS' Crisis Management Team